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Deerfield Beach Hotel Guest Satisfaction Survey

 

Overall Experience

Please rate your overall satisfaction with your most recent stay at this hotel: Very Satisfied
Somewhat Satisfied
Neither
Somewhat Dissatisfied
Very Dissatisfied
How likely would you be to stay at this hotel if you were returning to the area? Definitely Would
Somewhat Satisfied
Might or Might Not
Probably Would Not
Definitely Would Not
How likely would you be to recommend this hotel to a friend planning to visit the area? Definitely Would
Somewhat Satisfied
Might or Might Not
Probably Would Not
Definitely Would Not
Thinking about your overall experience at this hotel, how would you rate the value you received for the cost of your stay? Was it worth: Much More Than You Paid
Somewhat More Than You Paid
About What You Paid
Somewhat Less Than You Paid
Much Less Than You Paid
Compared to other similarly priced hotels, how would you rate this hotel overall? Much Better
Somewhat Better
About the Same
Somewhat Worse
Much Worse

Overall Impression

Please rate your experience at this hotel on the following: Excellent Very Good Good Fair Poor Not Applicable
Overall service received
Overall physical condition of this hotel
Appearance of hotel exterior
Condition of lobby and reception area
Please rate your experience with associates at this hotel on the following: Excellent Very Good Good Fair Poor Not Applicable
Responsiveness to your needs
Professional, courteous attitude
Professional appearance
Knowledge about hotel and local area
Speed of check-in process
Speed of check-out process

Overall Impression

Please rate your experience at this hotel on the following: Excellent Very Good Good Fair Poor Not Applicable
Overall cleanliness of guest room
Overall physical condition of room & furnishings
Cleanliness and condition of bedding
Comfort of mattress
Comfort of pillows
Condition and function of drapes
Function & features of telephone(s)
Overall operation of heating & A/C
Ease of using Internet service
Overall workspace
Lighting in guest room
Feeling of safety and security
Bathroom cleanliness
Physical condition of bathroom
Selection & quality of bath amenities
Lighting in bathroom
Your night's sleep
Please rate your experience at this hotel on the following: Much Better Somewhat Better About the Same Somewhat Worse Much Worse Not Applicable
Overall service received

Dining Facilities and Service

Please rate your overall dining experience if you dined at the Patio Bar and Grill during your stay: Excellent Very Good Good Fair Poor Not Applicable
Overall dining experience at breakfast
Overall dining experience at lunch
Overall dining experience at dinner
If you ordered room service at this hotel please rate the following: Excellent Very Good Good Fair Poor Not Applicable
Overall room service experience
Timeliness of order
Food Temperature

Leisure and Fitness Facilities

Please rate your experience at this hotel on the following: Excellent Very Good Good Fair Poor Not Applicable
Selection of fitness equipment
Condition of fitness equipment

Meeting Facilities & Services

Please rate your experience at this hotel if you attended an event at this hotel during your stay: Excellent Very Good Good Fair Poor Not Applicable
Comfort of event rooms
Quality of food served at event
Please rate your experience at this hotel if you planned an event at this hotel during your stay: Excellent Very Good Good Fair Poor Not Applicable
Response time of Event Planning Staff
Service provided by Event Planning Staff

Problem Resolution

Overall service received

About You

What was the primary reason for this stay? Business
Pleasure/Leisure
Both
Gender Male
Female
Age
We would appreciate any suggestions you might have as we continue to improve our hotel:

General Comments

* Name
* Phone
* Email
Date of Stay
Room#
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